Virtual Urgent Care offers patients the option of meeting virtually with a board certified emergency medicine doctor for non-emergency illnesses and injuries. These telehealth visits are available on your smartphone, tablet or computer.
If you are experiencing a life or limb-threatening medical condition, visit an in-person urgent care center or emergency room immediately. Contact JetMED Tucson -Virtual Urgent Care Tucson for professional help.
Virtual Urgent Care provides patients a way to have medical consultations with a healthcare provider online for non-life threatening symptoms and concerns. Patients are able to see healthcare providers via video call on their smartphone, tablet or computer, using the MyChart app. Hendrick Urgent Care offers virtual care visits in Abilene, TX and Bronwood, GA. Patients can access their telehealth appointment by selecting the time slot that works best for them, then entering information about themselves and describing their health concern. Once they are connected to a healthcare professional, they can discuss their symptoms, and the provider will provide education about their condition.
Patients can also have their symptom history pulled up during the visit, allowing for a more accurate diagnosis. A treatment plan, including prescriptions (if needed), may be recommended. Once the appointment is complete, an after-visit summary is sent to MyChart and an alert is shared with the patient’s primary care provider.
If a healthcare provider recommends a follow-up visit or additional diagnostic testing, Hendrick Urgent Care can be contacted to schedule a same-day visit at one of our locations. We also offer referrals to urgent care or emergency rooms as necessary. Virtual visits should not be used to manage life-threatening symptoms, such as chest pain or difficulty breathing. In these cases, it is best to seek in-person assistance or dial 911 immediately.
How Does Virtual Urgent Care Work?
Virtual Urgent Care allows you to connect with a provider online to discuss your symptoms, health concerns and treatment options. It uses a secure video connection and is available for anyone who has an internet-enabled device, such as a smartphone or computer. Simply enter our virtual waiting room and we will help you schedule a time to meet with a provider.
After you select a visit time, you will be asked to fill out a brief questionnaire and then be connected with a provider. The provider will review your symptoms and create a personalized care plan that may include prescription medications, if needed. Your after-visit summary is sent to your MyChart account and an alert is sent to your primary care team so they can follow up with you if necessary.
Your virtual urgent care appointment is a private, secure, and HIPAA-compliant. You will need to have a smartphone, tablet or computer that is Wi-Fi enabled and that has a webcam. Before your visit, it is a good idea to make sure you have access to your medical records and that you are in a quiet, well-lit location where you can focus on the discussion with your healthcare provider.
With Hendrick Urgent Care virtual visits, you can talk to or message a provider by phone or video from the comfort of your home or work during any time of day, even while you are sick in bed. It only takes 15 minutes to get a diagnosis and a plan to help you feel better, and you won’t have to leave the house. You’ll also save on gas, travel costs and copays and your visit is covered under most insurance plans.
What Symptoms Can I See a Provider for?
Virtual Urgent Care is a convenient way to connect with a provider, even over the weekend or holiday when your doctor’s office may be closed. But, it’s not appropriate for life-threatening symptoms that require immediate in-person attention.
To get the care you need, visit NYP Connect via your mobile device’s app store or desktop computer. You’ll find a link for virtual visits under “My Chart.” If you don’t have an account, one can be created.
Once you’re in the eVisit platform, you will be connected to a board-certified Columbia or Weill Cornell provider by phone or video through your smart device. You’ll be asked to answer a few simple questions to help the provider understand your symptoms and provide an evaluation and treatment plan.
The virtual visit is designed to take about 15 minutes, but depending on your situation it may be shorter or longer. You will be provided with a summary of the visit and a prescription, if necessary. You can choose to have the prescription sent to your preferred pharmacy.
If you need additional care, you’ll receive instructions to follow-up with your primary care provider or an expert on a particular condition. You can also schedule an in-person appointment at an urgent care location near you.
NYP Virtual Urgent Care is available to members 6-months of age or older if in Michigan and 18+ years of age if outside of the state. A valid driver’s license, government issued ID card or passport is required to confirm your identity. Major credit cards are accepted including those linked to Health Savings and Flexible Spending Accounts. Generally, insurance or co-pay is required for telemedicine appointments.
Can I See a Provider for My Child?
If your child has a non-life-threatening medical concern that can’t wait for an in-person visit, Virtual Urgent Care is a safe and convenient alternative. The telehealth service is available seven days a week through the NYP Connect app on your smartphone or tablet and at a time that works for you. A doctor will see you through video to evaluate your symptoms, answer any questions you may have, and offer a treatment plan. If a prescription is needed, you can choose the pharmacy where it will be sent.
We treat many common childhood illnesses and injuries, including pink eye, sore throat, mild fever, earache, and abdominal pain. You and your provider will determine how long your video visit will last, as this varies between patients. You can also schedule an appointment on the MyChart website or in our app. If your child is under 13, a parent or legal guardian must schedule the telehealth visit on their behalf. If your child is over 12, they can use their own NYP account to schedule the visit. Adults must have healthcare proxy access to the patient’s MyChart account to schedule a telehealth visit on their behalf.
During a virtual urgent care visit, you should be in a quiet, well-lit room with a good internet connection and a device capable of video calls (e.g., smartphone, laptop). You will be required to check in using the NYP Connect app or your myNYP account on the day of your visit, so make sure you have this downloaded and are ready. Before your visit begins, you should review your personal information and ensure that you have a device with a camera to participate in the video call.
Can I See a Provider for Myself?
If you are experiencing symptoms that are not life-threatening and do not require an emergency room visit, a virtual urgent care appointment may be the right option for you. Virtual visits can be conducted through your smartphone, tablet or computer at a time that fits your schedule. To begin your visit, download the NYP Connect app from your phone’s app store or desktop, then choose a convenient time slot to see a provider. During your video visit, you will discuss your symptoms with a NewYork-Presbyterian doctor and receive a diagnosis or recommendations for your condition.
The convenience of telehealth appointments allows you to consult with doctors, nurse practitioners and physician assistants from your home or work. These virtual appointments can be a great alternative to an urgent care clinic, especially for non-life-threatening conditions like ear infections, sore throats and fevers. You can also get a prescription for medication if needed.
In addition to being more convenient than visiting a clinic or waiting for an urgent care appointment, many virtual care providers accept insurance. Depending on your insurance plan, a telehealth urgent care visit may be free of charge. In fact, more than 30 states have enacted what are called “telemedicine parity laws” that require private insurers to pay for a telehealth visit the same as they would an in-person visit.
During a telehealth urgent care visit, your care notes will be accessible through a patient portal and/or directly messaged to your primary care doctor for follow-up or to make any necessary changes to your treatment plan. You can also print out your care records if you wish to keep them, or they can be easily faxed to your regular medical office.